Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
FAQS
Got questions? We've got pawswers. 🐾
Where do you ship?
We currently ship within the United States.
How much does shipping cost?
Shipping is free on all U.S. orders, with no minimum purchase required.
How long will my order take to arrive?
Most orders typically arrive within 3–10 business days. RoadGuard typically ships within 6 days.
Delivery times can vary depending on the product, destination, carrier, holidays, and other factors.
When will I receive tracking information?
Once your order has been processed and shipped, tracking information will be sent to the email address you provided at checkout, when tracking is available.
Please allow some time for tracking information to become active after shipment.
Can I cancel my order?
Return eligibility depends on the product.
Unless otherwise stated on the product page, we do not accept change-of-mind returns.
Some products may be non-returnable, while others may have specific return conditions.
Please check the individual product page before purchasing.
What if I receive the wrong item?
Contact us at hello@pawsible.store within 14 days of delivery with your order number and photos of the item you received.
We'll investigate and help resolve the issue.
What if my order never arrives?
Contact us if your order hasn't arrived within the expected delivery timeframe.
We'll check the tracking information and investigate the shipment.
Are all products returnable?
No.
Some products may be subject to supplier or product-specific restrictions and may not be eligible for returns.
Any important product-specific return restriction will be disclosed on the relevant product page.
Why are some products not returnable?
Because RoadGuard ships directly from our fulfillment partner, we're unable to accept returns for change-of-mind purchases. If your order arrives damaged, defective, or incorrect, contact us at hello@pawsible.store within 14 days with photos, and we'll send a replacement or a refund — no return shipping required.
What if my item arrives damaged?
Contact us at hello@pawsible.store within 14 days of delivery and send us clear photos or videos showing the damage.
We'll review the issue and work with you on an appropriate resolution.