Shipping policy
Shipping Policy
Last updated: September 8, 2026
At Pawsible, we currently ship orders to customers within the United States.
Shipping Costs
We currently offer free shipping on all U.S. orders, with no minimum purchase required.
Processing & Delivery Time
Orders typically ship and arrive within 3–10 business days, depending on the product and destination.
Once your order has shipped, you will receive an email with tracking information when available.
Processing and delivery times may occasionally be longer during holidays, promotional periods, or periods of unusually high order volume.
Delivery estimates are estimates rather than guaranteed delivery dates. Actual delivery times may vary due to carrier delays, weather, holidays, address issues, or circumstances outside our control.
Tracking
When tracking information is available, we will send it to the email address provided during checkout.
Please allow some time for tracking information to become active after your order has shipped.
Shipping Address
Please make sure your shipping address is complete and accurate when placing your order.
If you notice an incorrect address after placing an order, contact us as soon as possible at hello@pawsible.store. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Pawsible is not responsible for delivery problems resulting from an incorrect or incomplete shipping address provided by the customer.
Delayed or Lost Orders
If your order has not arrived within the expected delivery timeframe, please contact us at hello@pawsible.store.
We will review the available tracking information and help determine the appropriate next step.
If an order is confirmed to be lost in transit, we will work with you to provide an appropriate resolution, which may include a replacement or refund.
Shipping Delays
While we work hard to provide reliable delivery times, delays can occasionally occur because of circumstances outside our control, including carrier delays, severe weather, holidays, natural disasters, or other unforeseen events.
If we learn that your order will not ship within the timeframe communicated to you, we will contact you with updated information and, where applicable, provide the options available to you under applicable law.
Multiple-Item Orders
If an order contains multiple products, items may occasionally be shipped separately depending on product availability and fulfillment arrangements.
If this happens, you may receive more than one tracking number or package.
Contact Us
If you have questions about shipping or your order, please contact us at:
Email: hello@pawsible.store