Terms and Conditions

We currently ship within the United States.

Shipping is free on all U.S. orders, with no minimum purchase required.

Most orders typically arrive within 3–10 business days. RoadGuard typically ships within 6 days.

Delivery times can vary depending on the product, destination, carrier, holidays, and other factors.

Once your order has been processed and shipped, tracking information will be sent to the email address you provided at checkout, when tracking is available.

Please allow some time for tracking information to become active after shipment.

Return eligibility depends on the product.

Unless otherwise stated on the product page, we do not accept change-of-mind returns.

Some products may be non-returnable, while others may have specific return conditions.

Please check the individual product page before purchasing.

Contact us at hello@pawsible.store within 14 days of delivery with your order number and photos of the item you received.

We'll investigate and help resolve the issue.

Contact us if your order hasn't arrived within the expected delivery timeframe.

We'll check the tracking information and investigate the shipment.

No.

Some products may be subject to supplier or product-specific restrictions and may not be eligible for returns.

Any important product-specific return restriction will be disclosed on the relevant product page.

Because RoadGuard ships directly from our fulfillment partner, we're unable to accept returns for change-of-mind purchases. If your order arrives damaged, defective, or incorrect, contact us at hello@pawsible.store within 14 days with photos, and we'll send a replacement or a refund — no return shipping required.

Contact us at hello@pawsible.store within 14 days of delivery and send us clear photos or videos showing the damage.

We'll review the issue and work with you on an appropriate resolution.